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Old Apr 18, 2024, 11:10 pm
  #1  
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Seat Select display

Anyone else seeing weird things going on with seat select on already booked fights. Android app

We have a couple of domestic add ons to an intl and both domestic flights had almost open availability of HVC seats, today neither flight has any availability for HVC seats, our seats have remained selected but all other HVC seats have been greyed out.

On looking further non HVC seats now have a $5 fee on them so I am wondering if it's an issue with recognising status.

May be related to applying the price increase on seat select.....

I've recently dropped from Elite to Gold a few weeks back but this does not change my HVC seat accessibility

Anyone else....or just me?
racekp is offline  
Old Apr 18, 2024, 11:18 pm
  #2  
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Originally Posted by racekp
Anyone else seeing weird things going on with seat select on already booked fights. Android app

We have a couple of domestic add ons to an intl and both domestic flights had almost open availability of HVC seats, today neither flight has any availability for HVC seats, our seats have remained selected but all other HVC seats have been greyed out.

On looking further non HVC seats now have a $5 fee on them so I am wondering if it's an issue with recognising status.

May be related to applying the price increase on seat select.....

I've recently dropped from Elite to Gold a few weeks back but this does not change my HVC seat accessibility

Anyone else....or just me?
Maybe the seat select implementation/enhancement 🙄
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Thai-Kiwi is offline  
Old Apr 19, 2024, 12:13 am
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Originally Posted by racekp
Anyone else seeing weird things going on with seat select on already booked fights. Android app

We have a couple of domestic add ons to an intl and both domestic flights had almost open availability of HVC seats, today neither flight has any availability for HVC seats, our seats have remained selected but all other HVC seats have been greyed out.

On looking further non HVC seats now have a $5 fee on them so I am wondering if it's an issue with recognising status.

May be related to applying the price increase on seat select.....

I've recently dropped from Elite to Gold a few weeks back but this does not change my HVC seat accessibility

Anyone else....or just me?
Every one of our domestic flights through until September shows the same thing, including to International connections in J, we are both Elites.Thai-Kiwi is probably right, clearly an "enhancement".
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edmm is offline  
Old Apr 19, 2024, 1:19 am
  #4  
 
Join Date: Oct 2007
Posts: 184
I've got a heap of bookings through to the end of the year and the HVC seating has disappeared for all of them. My guess is a bug rather than a change.
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Old Apr 19, 2024, 1:27 am
  #5  
 
Join Date: Apr 2013
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Looks like something is broken on all domestic flights. Showing all FF / preferred seating as full.

Issue doesn't seem to be occuring on TT or longhaul flights in my bookings.
sbiddle is offline  
Old Apr 19, 2024, 2:05 am
  #6  
 
Join Date: Oct 2007
Posts: 184
Looks like it has been resolved, HVC seating in my bookings are back to normal.
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Old Apr 19, 2024, 2:58 am
  #7  
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Hmmmmm this is my domestic final sector of SYD-AKl-WLG in Works W class….



I thought ‘ordinary’ seats would be free….
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Old Apr 19, 2024, 3:19 am
  #8  
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Thanks everyone, yes just a glitch with the 'enhancement', mine is back now too.

Interesting Thai-Kiwi yours shows a decent amount of HVCs carved off as preferred, my domestics are not split like that.

But yes mine now shows standard economy seats need to be paid for ($5), wonder what happens when HVC are all taken do.we now have to pay for seat select up the back, great value add there!
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Old Apr 19, 2024, 3:20 am
  #9  
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PE bulkhead seats now gone up from $75 to $120!

Looks like my existing booking preserves the original pricing, but a dummy booking shows the new pricing.



Exisiting booking




Dummy booking same flight
Thai-Kiwi is offline  
Old Apr 19, 2024, 3:27 am
  #10  
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racekp is offline  
Old Apr 19, 2024, 3:27 am
  #11  
 
Join Date: Jan 2012
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They are losing the plot and will lose the race. I am a super loyal AurNZ pax (forced to QF by company but still paying stupid fare differentials to mainrain E). I am running out of excuses to the Chancellor.
Markhm is offline  
Old Apr 19, 2024, 3:31 am
  #12  
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akl_cat posted up this morning in the news announcement thread about the below the line seat select price increases. Some pretty hefty international uplifts.

It's raining increases at the moment!
racekp is offline  
Old Apr 19, 2024, 3:44 am
  #13  
 
Join Date: Oct 2007
Posts: 184
Strange as my non HVC seating area is still showing $0

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Old Apr 19, 2024, 4:32 am
  #14  
 
Join Date: Apr 2013
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It's going to be very interesting to see how much domestic fares go up by next week. So far they've simply "increased" fares by shuffling fare bucket availability.
​​​​​
sbiddle is offline  


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