Passengers sat in crew seats LHR-LAS

Old Mar 17, 2018, 5:27 am
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Passengers sat in crew seats LHR-LAS

Yesterday I was on the BA275 from LHR-LAS. The plane was brought to the gate late and therefore it was catered late, so whilst the boards showed the gate open, the boarding sign didn’t show until 4.25pm. Within 2 mins it had changed to flight closing, so had a mad dash from the lounge to the gate.

i was in the UD and when getting to the top of the stairs, there were a couple of lads standing by the wardrobe to the right and as I got to my seat the purser came up and said to these guys “are you two together? Good, follow me” and took them back down the stairs.

i thought nothing of it but 5 mins later 2 other people came up the stairs (a 20 something male and an older lady) who seemingly weren’t together (and I later found out they were not) and were asked to sit on the ‘crew seat’ (I’ve never seen crew specifically sit there but it’s the double pull down seat) at the top of the stairs. It seemed strange but I thought there must have been some seat swapping going on. Turns out that after we took off, these 2 people were still sat there, now with a blanket each, just buckled in, sat within inches of each other. After about 7 hours of the flight, of which I’d slept the last 4 hours, I went to the bathroom and the male passenger had his head slumped forward asleep, in what looked like a very uncomfortable position.

After we we got served our 2nd meal, they were given something which I think came from economy. As we disembarked, the male flew down to the stairs whilst the rest of us, including the lady, were asked to hold back.

Whilst I appreciate this isn’t usual, is this something that happens every now and then. I initially thought they may be relatives of the crew but neither said goodbye to anyone in a way that would make them familiar with anyone and it just felt awkward that these poor passengers were sat there without even an iPad to watch. If they found out before departure some seats weren’t working, would passengers be offered this as an alternative to being offloaded? When I was in the lounge I had asked about paid upgrades to F but was told every seat on the plane was taken.

Hopefully some wise heads on the board can explain what circumstances need to occur for that to happen.

and don’t get me started on the bread roll being served 15 mins before the starter trolley came by...
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Old Mar 17, 2018, 5:32 am
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There would have been staff or relative/friends off staff travelling on staff travel, oh the joys!
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Old Mar 17, 2018, 5:34 am
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They might be staff or relatives of staff using staff travel; sometimes the comfort level is commensurate with what you pay for it (low). One should think of travelling like this before one becomes too envious of airline staff being able to fly the world for cheap.
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Old Mar 17, 2018, 5:38 am
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My first impression was that they were on staff travel (not necessarily actual BA staff). The circumstances seem a bit odd though.

Reminds me of when my little brother flew back from SYD and was assigned a boarding pass with seat Jxx indicating a jump seat assignment, he was lucky enough to be given the crew rest after the flight deck had finished with it. Now there's some jealously to having a boarding pass with J before any seat number but not sure it' worth it for the pain and suffering!
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Old Mar 17, 2018, 5:38 am
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Originally Posted by silonic
and dont get me started on the bread roll being served 15 mins before the starter trolley came by...
Thats the new BA standard dont you know, it seems this is what happens in the best restaurants and is something BA are trying to emulate!
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Old Mar 17, 2018, 5:52 am
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Originally Posted by silonic

and dont get me started on the bread roll being served 15 mins before the starter trolley came by...
Think of it as the amuse-bouche being brought back.
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Old Mar 17, 2018, 5:55 am
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Originally Posted by UKtravelbear
Think of it as the amuse-bouche being brought back.
I don't recall there being amuse-bouches served in Club
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Old Mar 17, 2018, 6:00 am
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Originally Posted by Tobias-UK
I don't recall there being amuse-bouches served in Club
A real enhancement then!
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Old Mar 17, 2018, 6:43 am
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Originally Posted by silonic
Hopefully some wise heads on the board can explain what circumstances need to occur for that to happen.
No biggie.

Probably BA staff/family of some kind on standby. Friends of ours do this regularly.
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Old Mar 17, 2018, 7:12 am
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i thougt in some airlines you must be current employee to take Jump seat, looks like BA extends Jump seat priority to family members too?
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Old Mar 17, 2018, 7:17 am
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Originally Posted by chongcao
i thougt in some airlines you must be current employee to take Jump seat, looks like BA extends Jump seat priority to family members too?
I believe any BA employees and their nominees can have a cabin jump seat. Only crew with a valid ID can occupy a flight deck j/s. People using concessions from other airlines cannot have any j/s. Happy to be corrected on this.
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Old Mar 17, 2018, 7:26 am
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Originally Posted by flatlander
One should think of travelling like this before one becomes too envious of airline staff being able to fly the world for cheap.
Indeed. This is why I generally refuse to do staff travel and when I consult for an airline I take the hit and buy my own tickets. J priority means nothing if all J seats are taken.
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Old Mar 17, 2018, 7:57 am
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Originally Posted by Can I help you
There would have been staff or relative/friends off staff travelling on staff travel, oh the joys!
That'd of course be the most likely explanation.

As a lesser possibility, a victim of crushing, as I was on VS.

Many moons ago I ended up flying in one of the jump seats because I was left with about 1/3 of a seat and there was nowhere else but the jump seat to sit.
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Old Mar 17, 2018, 8:08 am
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I don't know BA/UK/EU rules on this, but on USA legacy carrier flights, nonrevs who are jumpseat qualified (typically cabin crew employed by the airline operating the flight) can take such seats when there aren't regular passenger seats available. In some cases, a nonrev higher on the list who would be entitled to a regular seat on the flight will volunteer to take such a seat in order to enable an additional nonrev to make the flight. I've also seen two jumpseat qualified nonrevs share a jumpseat and a regular seat, switching off once or twice to make a long flight less uncomfortable. Nonrevs should get last choice of meals on board, so they would be given whatever business/coach/crew food is left; there wouldn't be additional catering provided for the jumpseats.
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Old Mar 17, 2018, 8:24 am
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@MSPeconomistYes that is my understanding that in certain US airlines, you must be a current employee to take jump seats. So retirees and nominees can not standby for those seats. That is particular good for employees who are risking missing the shift and have to go back on time.
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