Dropping the last leg after flight cancelled
#1
Original Poster
Join Date: Sep 2016
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Dropping the last leg after flight cancelled
The inbound for the flights is LAX-JFK-LHR-MAD in June.
The LHR-MAD BA flight has been cancelled and has been changed to an Iberia flight at pretty much the same time from a different terminal. Would BA allow the last leg to by removed, given this? Failing that, what would the circumstances be? I assume a certain amount of hours changed? Thanks
The LHR-MAD BA flight has been cancelled and has been changed to an Iberia flight at pretty much the same time from a different terminal. Would BA allow the last leg to by removed, given this? Failing that, what would the circumstances be? I assume a certain amount of hours changed? Thanks
#2
Join Date: Dec 2016
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A significant delay from BA's point of view is 3 or 4 hours or so (can't remember which) so this would not fall under that policy. The terminal change isn't a big deal at Madrid, presumably this is T4S to T4. I think you'd struggle to get the last leg removed if you called in, though you might find the disruption management screen allows you to switch it to the next day which would mean your bags would be short checked (assuming that's what you want to happen).
#3
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the ba flight was cancelled so yes refund is one option. the fact the replacement offered is at the same time doesn't change that.
#4
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A BA agent should be fine just to drop the last leg and you can apply for an involuntary refund no issue. Just have a think whether a rebooked LHR-MAD could be useful on another date for another set of flights, it may be a cost effective use of that coupon.
#5
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This is my mothers booking, and she won't have checked bags, and I am sure she will have no problem getting lost in between terminals and missing her flight regardless.
She has just informed me she booked this on AA, so apologies if this has misled things. Any ideas if the same rules would apply? Thanks
#6
Join Date: Nov 2016
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Do you mean refund (and thus cancellation) of the whole fare, or just the final leg? I assume it would then be removed.
This is my mothers booking, and she won't have checked bags, and I am sure she will have no problem getting lost in between terminals and missing her flight regardless.
She has just informed me she booked this on AA, so apologies. Any ideas if the same rules would apply? Thanks
This is my mothers booking, and she won't have checked bags, and I am sure she will have no problem getting lost in between terminals and missing her flight regardless.
She has just informed me she booked this on AA, so apologies. Any ideas if the same rules would apply? Thanks
#7
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Join Date: Sep 2016
Location: Bristol
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Money back would be nice. Would be anything significant though? Round trip was £1300 approx (J) exBUD. I'm a little concerned AA might screw it up and cancel more than they should.
#8
Join Date: May 2019
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If the ticket was bought from (and therefore ticketed by) AA, it's AA policies that apply and you would have to contact them to make any changes. BA will not get involved. I also suspect that what you'd get back in refund would be very small.
#9
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#11
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#12
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#13
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#14
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yes so it used to be that the narrowbody IB flights used the gates in the small non-schengen area at the south end of T4 - the widebodies always used T4S. That seems to have changed in the last few years and all IB flights now use T4S gates.